FREQUENTLY ASKED QUESTIONS
Which course is right for me?
How do I register for a course?
Can I still register for a course if it has already begun?
I cannot attend a session, what can I do?
What supplies do I need to bring to the course?
Can I take the same course in different cities?
What is your refund and cancellation policy?
Do you have payment options available?
How do I submit my CE hours?
How do I become a member of the IAO?
Do you receive a certificate for each course?
Q: Which course is right for me?
A: If you are NOT currently doing any orthodontics in your practice, then Level I, Orthodontics for the General Practitioner is the course to take.
If you are currently doing orthodontics within your practice, not including Invisalign, and have between 5-10 progress cases, Level II will offer more advanced cases, including adults, and deal with case finishing, TMD and snoring and sleep apnea. Level II will give you a higher degree of difficulty compared to the basic cases of Level I.
If you have 10-30 current cases in your office, our Mini Residency and In-Office courses will offer you a first hand look at Dr. Rondeau’s successful practice and give you the opportunity to learn the latest diagnostic equipment, functional appliances and straight wire techniques.
The objective of these programs is to prepare dentists and staff to treat their patients with greater success due to increased knowledge and confidence.
If you have 30 plus current cases in your office, or if you are interested in expanding your practice into Snoring and Sleep Apnea, our Dentist’s Role in Snoring and Sleep Apnea will open another avenue to you. This course is designed to expand your working knowledge in the latest sleep disorder developments, including diagnostic equipment, appliances and treatment options. Further information can be found at www.sleepcourses.com.
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Q: How do I register for a course?
A: There are 3 ways to register for a course. Either by phone at 1-877-372-7625, by faxing the registration to our office at 519-455-1589 or online. We accept Visa, Mastercard or cheque and require your payment at least one month prior to the course.
Q: Can I still register for a course if it has already begun?
A: Yes. Although the Level I is designed to be taken in sequence, if your comfort level is fine and you are confident in your ability to understand the materials, you can begin a course after it has started. It is suggested that you pay in full for the course that way you will receive the course manuals from the sessions you missed. Once you have paid in full, you may take the missed session the following year. It is best to call the office at 1-877-372-7625 to discuss these options in further detail.
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Q: I cannot attend a session, what can I do?
A: The best answer is to attend the missed session in a different city. Each session is identical in nature, meaning, session 1 in Chicago will be the same as session 1 in Los Angeles. If you are unable to switch cities, call the office to discuss further options at 1-877-372-7625.
Q: What supplies do I need to bring to the course?
A: There are supplies needed for the hands-on portion of the Level I Orthodontics for General Practitioners. G.A.C. has put together supplies for our course. You can get further details by calling G.A.C. at 1-800-422-3513 ext 1321 and speak to Joanne. The supplies used will become an essential part of your practice. You will be billed separately for your supplies from G.A.C. For a list of the supplies, click here.
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Q: Can I take the same course in different cities?
A: Yes. Each session is simliar in nature. In other words, session 1 in Chicago will be the same as session 1 in Los Angeles.
Q: What is your refund and cancellation policy?
A: Seminar Cancellation and Refund Policy
If it becomes necessary to cancel your registration, we will issue a full refund minus a $200 administration fee for cancellations received in writing at least 14 day prior to the seminar. The fee can be applied within one year to any future seminar hosted by us.
The registration fee is non-refundable for cancellations made less than 14 days prior to the seminar. In those cases, you may transfer your registration fee to a future seminar course within one year, at no additional cost, or arrange for a substitute person to attend.
Those who do not cancel and do not attend are responsible for the full registration fee.
Product Refund Policy
All product sales (including DVDs) are final. Defective product will be replaced.
Q: Do you have payment options available?
A: Yes. Please call the office at 1-877-372-7625 to discuss the options in further detail.
Q: How do I submit my CE hours?
A: At each session attended you will receive a nametag. On the back of each nametag are the CE hours for the session. These nametags can be submitted to your licensing board. If you require further proof of CE, please call the office at 1-877-372- 7625 and we can provide you with a CE letter.
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Q: How do I become a member of the IAO?
A: At each session, an IAO registration form is supplied in the handouts. You simply need to fill out the form and submit it to the IAO. You can also join online at www.iaortho.org.
Q: Do you receive a certificate for each course?
A: The IAO will issue a certificate to all members that complete Level I. A “Certificate of Completion” is issued to all IAO members that complete Level II.
